Hi friends, i have attached ppts on managing conflict. Conflict management in the workplace free download as powerpoint presentation. Worlds best powerpoint templates crystalgraphics offers more powerpoint templates than anyone else in the world, with over 4 million to choose from. Conflict management ksf communication level 3 or 4 accomplice. Conflict management involves acquiring skills related to conflict resolution, selfawareness about conflict modes, conflict communication skills, and establishing a structure for management of conflict in organizational environment. Symptoms and causes natural styles in conflict situations dealing with conflict best. The thomas kilmann conflict mode instrument is one of the most effective conflict management strategies ive seen. This edition can be used as a good supplement to courses on organizational behavior, organizational and industrial psychology, organizational communication, and organization development. Management overview nature levels sources negative connotations negative factors positive factors strategies for managing nature of conflict conflict is inevitable. Step 2 activity creating a plan to develop your conflict handling skills. Pastors reported conflict management as the area of training most lacking in their seminary or bible college education barfoot et al.
The resolution of a conflict depends on what type of conflict it is. Twenty schools, which reflect the diversity of ohio, were selected to help assess the impact of conflict management programs. Jun 19, 2008 ppt file and pdf file is attached for your reference. Resolving conflict the leadership excellence series toastmasters international p. After all, two people cant be expected to agree on everything at all times. Conflict resolution introduction conflict is a situation between at least two interdependent parties that is characterized by perceived differences and that the parties evaluate as negative. Resolve the conflict in a healthy way be polite and respectful conclusion conflict arises when a difference between two or more people necessitates change in at least one person in order for their engagement to continue and develop. In august 1990, the commission initiated a threeyear school conflict management demonstration proiect. Ppt conflict management powerpoint presentation free. Scholars have tended to focus on the choice of conflict management styles antonioni, 1998 or the effect of conflict management styles on project performance prietoremon et al. Try a scenariobased approach to test the effectiveness of different approaches to specific situations. Conflicts and fights must be prevented to avoid its adverse consequences like stress, anxiety and unnecessary tensions. Our new crystalgraphics chart and diagram slides for powerpoint is a collection of over impressively designed datadriven chart and editable diagram s guaranteed to impress any audience. Interpersonal disagreements antagonism ipc skills,ta, johariwindow, creative p s, assertive behaviour 3.
Different conflict management styles may be used when faced with different situations. Conflict resolution skills edmonds community college. Conflict management presentation authorstream presentation. Had they taken the time to talk and negotiate with each other, they both could have had what they wanted the juice or the rind of a whole lemon. It will also be useful to the management practitioners and consultants on con. Conflict is a normal part of a teams operation, and some conflicts cannot be fully resolved. The conflict management skills workbook whole person. To manage the conflicts in the organization is termed as conflict management. Winner of the standing ovation award for best powerpoint templates from presentations magazine.
Conflict when people think of the word conflict, they often think of wars or violence. Understanding how you handle conflict is important in helping you decide how to deal with stress and manage certain situations. The focus of this document is on conflict resolution. However, conflict exists at all levels of society in all sorts of situations.
Chart and diagram slides for powerpoint beautifully designed chart and diagram s for powerpoint with visually stunning graphics and animation effects. We have discussed here characteristics of conflict conflict is a process, conflict is inevitable, conflict is a normal part of life, perception, opposition, interdependence and interaction, everyone is inflicted with conflict and conflict is not unidimensional also see. Knowing yourself and fully understanding each situation will help you understand the conflict management style needed. A communication process for managing a conflict and negotiating a solution. Conflict management style competitive person puts hisher interests before anyone elses. One should be very careful while dealing with conflict in a group, as if not controlled at the right time it can lead to severe tensions. Aug 02, 2016 conflict management seminar and ppt with pdf report.
It is based on a model of conflict modes, which enables an analysis of individual styles in particular situations. Download the presentation here in english or in spanish ppt, 4925kb. Conflict management seminar and ppt with pdf report. Appropriate when there is a clear advantage to waiting to resolve the conflict. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Conflict management is an easytoread and highpowered tool for understanding and managing conflict situations. However, some conflicts can support organizational goals. The contingency theory of strategic conflict management considers public relations as a continuum process between an organization and its public. Conflicts often lead to a negotiating process between you and other people. Types of conflict model for diagnosis and management of conflict type of conflict sources of conflict management strategy 1. We have discussed here characteristics of conflict conflict is a process, conflict is inevitable, conflict is a normal part of life, perception, opposition, interdependence and interaction, everyone is inflicted with conflict and conflict is not unidimensional. The ability to deal with conflict effectively is directly related to overall management success and is just one aspect of relationship management 1. Hi ajithaa, thanks for the short but informative slides.
Conflict management presentation free download as powerpoint presentation. The dissimilarity in the ideas and opinions of individuals result in a conflict. This powerpoint slide presentation was shown on october 12, 2010. Conflict continuumi win, you lose competitionai lose or give in accommodatebwe both get something. Conflict resolution strategies free ppt and pdf downloads.
It is more appropriate to talk about conflict management than about conflict resolution. Assignment on conflict managementcourse instructor speakerdr. Since relationship conflicts are inevitable, learning. Conflict management programs teach basic prevention skills, such as ground rule setting, active listening, issue identification, brainstorming, and evaluation of options. Too little conflict can indicate a stagnant organisation or disinterested or demoralised project team, whereas too much conflict indicates a dysfunctional team. In conflict resolution, you must learn to work to achieve your goals, keep your cool while compromising, and work to maintain effective relationships. This paper presents types of conflict describe the benefits and detriments.
Conflict resolution or management requires that everyone involved respects eachother, listens to various views, and works toward mutual decisions. All the conflict resolution strategies on this page help you tackle and resolve tricky conflict situations either internally or externally. Theyll give your presentations a professional, memorable appearance the kind of sophisticated look that. Believes that the relationship friendship is more important than anything else. Conflict management is defined as the opportunity toimprove situations and strengthenrelationships 16. Conflict management it is critical that a leader have the ability to understand the sources of conflict, recognize conflict early, manage conflict, and do this in a constructive way that pulls people together. The concept paper series is the joint centers paper series addressing topics and concepts of foremost importance for understanding the dynamics of. It is human nature to disagree, and disagreements are in fact healthy when approached correctly. Managed in the wrong way, real and legitimate differences between people can. Thus, conflict refers to any situation in which there are incompatible goals, cognitions, or emotions within or between. Conflict at work effective strategies for successful resolution presented by martin delahoussaye vp publishing, hrdq understand the five different strategies for managing conflict how and when to utilize an integrating strategy the best uses for alternative strategies create a conflict management development plan what you will learn. Conflict resolution skills managing and resolving conflict in a positive way conflict is a normal, and even healthy, part of relationships. Conflict is difficult to define, because it occurs in many different settings.
Conflict management presentation conflict process negotiation. Let us learn more about conflict management in groups. Conflict management in organization ppt xpowerpoint. These skills help young people make better choices when confronted with disagreements, peer pressure, violence, and alcohol and other drugs. Definition of conflict handout in english or in spanish pdf, 109kb. A brother and sister fight over control of the television. Conflict management in the workplace organizational. A free powerpoint ppt presentation displayed as a flash slide show on id.
Each person stating his or her side while others listen respectfully with no interruptions. One needs to adjust with each other to some extent to avoid conflicts and better relations. Intra individual conflicting goals, needs, motives role definition 2. Eliminating conflict entirely would cause its own problems. Differences between branches and organisations will not be a part of this research and organizational cultures impact on conflict management will not to be taken into consideration. Welcome aim to increase our ability to recognise and positively deal with conflict situations programme welcome aim and programme recap team to advise on progress since last event conflict definition. Conflict management skills are probably the hardest interpersonal skills to master constructively. The managing conflict module is designed to give farmers or hr managers a process in. Conflict management powerpoint presentation and worksheet. A conflict is a problem that the main character or characters face.
Conflict management, negotiation, and effective communication. Jun 17, 2019 strong conflict management skills are an advantage in most positions, as conflict is virtually impossible to avoid. Indeed, too little conflict may lead to apathy, lack of creativity, indecision and missedout. It is also known as the conflict resolution inventory. Communication plays a very vital role in conflict management. The essence of conflict seems to be disagreement, contradiction, or incompatibility.
Differences are inevitable in a local group having members with different experiences, attitudes and expectations. It is not caused by inadequate structures, nor is it undesirable. Six types of conflict the plot thickens whats a conflict. Conflict at work effective strategies for successful resolution. Assignment on conflict managementcourse instructor. Individuals can identify their primary style, and assess. Conflict management directory of human resource management e. Conflict, conflict prevention and conflict management and beyond. Both conflict management and a satisfactory solution are easier to attain when it is accepted that what we normally call conflict is a complex, multidimensional phenomenon. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. Designing systems to manage workplace disputes sherrill hayes, ph.
If it is about task issues, the solution is an agreement. Conflict management powerpoint presentation and worksheet lesson. Functional consequences when it increases the involvement of people. Articles on conflict management management study guide. Examples an arctic adventurer struggles to survive hunger and cold. Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. The reason why conflict management should be investigated further and developed for effective usage is because the people within the project are the ones that make it possible to reach the objectives.
Conflict can be the result of a violation of shared expectations, or conflict can. Managing the conflict involves defusing any strong emotion involved in the conflict and enabling the disputing parties to understand their differences and similarities. Conflict resolution slide presentation agency for health. Ppt conflict management powerpoint presentation free to. The winwin approach to conflict management is one in which the problem is viewed as external.